FAQs
Arrangement Care
Since our arrangements are made with the freshest flowers minimal care is needed to maintain the arrangements.
For fresh water arrangements always keep the vase filled to the top with clean water. There is no need to add anything else.
For basket, box or vase arrangements keep the floral foam saturated by adding a handful of ice cubes to the arrangements every other day.
Keep your arrangements in a cool place and away from direct sunlight. Keep away from heating or cooling vents, fans, and radiators. Some flowers will last longer than others. To keep your arrangement looking fresh, simply pluck fading flowers off the stem.
How long do your flowers last?
With the proper care flowers typically last between 1-2 weeks.
How do I know if my order has been delivered?
You can always send us an email or call us to check the status of your order.
What if the recipient is not home?
If the recipient is not home when the delivery is made we will contact you, unless special instruction is given to leave the flowers at the address. If we are unable to get in contact with you we will call the recipient to receive specific instructions. If we are unable to reach either you or the recipient the flowers will be returned back to the flower shop. The recipient will be contacted before a second delivery is made.
Can I customize my order?
Yes for custom orders please contact us.
Will my flowers be the exact color as the image shown on the page?
Please see our substitution policy.
Where are the floral arrangements from?
We work with different florists that provide the arrangements. All of our box arrangements are from our exclusive provider, Mariam's Flowers.
How to delivery to the hospital?
We will happily delivery the flowers to your loved at the hospital. To delivery to the hospital you must provide the hospital name, hospital phone number, the recipient's name, room number and ward.
Do your prices change?
Yes prices will change due to holiday peaks.